Delivery and shipping
The information to check in order to prepare and track the shipment of your order.
Delivery destinations and costs
The destination, parcel contents, and shipping service determine delivery options. Costs must be confirmed before order validation.
Order preparation
Check the accuracy of your name, address, and the information required for parcel delivery. Report any errors promptly by email quoting the order reference.
Shipping and tracking
Preparation and transport times must be distinguished. The timeframe communicated for a destination must specify whether it is an estimate or a confirmed commitment.
International shipping
No absence of taxes or import fees should be assumed solely from the currency CHF or the domain rambowatch.ch.
Damaged or not received package
Contactez [email protected] avec la référence de commande, les informations de suivi disponibles et une description du problème. Si le colis est endommagé, conservez l’emballage et photographiez son état ainsi que l’article reçu.